ITL Calgary is committed to protecting your privacy. Please read the ITL Calgary Online Privacy Statement below and also any supplemental information listed to the right for additional details about particular ITL Calgary sites and services that you may use.
This ITL Calgary Online Privacy Statement applies to data collected by ITL Calgary through the majority of its websites and services, as well as its offline product support services. It does not apply to those ITL Calgary sites, services and products that do not display or link to this statement or that have their own privacy statements.
Collection of Your Personal Information
At some ITL Calgary sites, we ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, that is used to create a ITL Calgary billing account.
We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with ITL Calgary sites and services. We also deliver advertisements and provide website analytics tools on non-ITL Calgary sites and services, and we may collect information about page views on these third party sites as well. Much of this third party ad delivery is done through our Atlas subsidiary, and you may read the Atlas privacy statement at http://www.atlassolutions.com/privacy.aspx. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
When you receive newsletters or promotional e-mail from ITL Calgary, we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with ITL Calgary, information collected through one ITL Calgary service may be combined with information obtained through other ITL Calgary services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Use of Your Personal Information
ITL Calgary collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
Many of the websites and online services we offer are supported by advertising, and as indicated above, we may use some of the information we collect in order to personalize the ads we show you. However, we designed our systems to select ads based only on data that does not personally and directly identify you. For example, we may select the ads we display according to certain general interest categories or segments that we have inferred based on (a) demographic data, including any you may have provided when creating an account (e.g. age, zip or postal code, gender), general demographic data acquired from other companies, and a general geographic location derived from your IP address, (b) the pages you view and links you click when using ITL Calgary’s and its partners’ web sites and services, and (c) the search terms you enter when using ITL Calgary’s Internet search services, such as Live Search.
When we display personalized ads, we take a number of steps designed to protect your privacy. For example, we store page views, clicks and search terms used for ad personalization separately from your contact information or other data that directly identifies you (such as your name, e-mail address, etc.). Further, we have built in technological and process safeguards designed to prevent the unauthorized correlation of this data.
Personal information collected on ITL Calgary sites and services may be stored and processed in the United States or any other country in which ITL Calgary or its affiliates, subsidiaries or agents maintain facilities, and by using a ITL Calgary site or service, you consent to any such transfer of information outside of your country. ITL Calgary abides by the safe harbor framework as set forth by the Canada Department of Commerce regarding the collection, use, and retention of data from the European Union.
Security of Your Personal Information
ITL Calgary is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
Collection and Use of Children's Personal Information
Many ITL Calgary sites and services are intended for general audiences and do not knowingly collect any personal information from children. When a ITL Calgary site does collect age information, and users identify themselves as under 13, the site will either block such users from providing personal information, or will seek to obtain consent from parents for the collection, use and sharing of their children's personal information. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services.
Please note that if you grant consent for your child to use ITL Calgary services, this will include such general audience communication services as e-mail, instant messaging, and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's personal information. For example, on MSN and Windows Live, parents can visit Account Services, and click on “Permission for kids.” If we change this privacy statement in a way that expands the collection, use or disclosure of children's personal information to which a parent has previously consented, the parent will be notified and we will be required to obtain the parent's additional consent.
Use of Cookies
ITL Calgary websites use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
ITL Calgary websites use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites.
When you sign in to a site using your Windows Live ID or ITL Calgary Passport Network credentials, we store your unique ID number, and the time you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. We also use cookies to improve the sign in experience. For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address to be pre-populated, so that you will only need to type your password the next time you sign in. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of ITL Calgary sites and services that depend on cookies.
Use of Web Beacons
ITL Calgary Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
ITL Calgary may also employ Web beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.
Finally, we may work with other companies that advertise on ITL Calgary sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a ITL Calgary site results in a purchase or other action on the advertiser's site.
Advertisements Displayed by Third Parties.
Ad serving companies often place a persistent cookie on your computer in order to recognize your computer each time they display an online advertisement to you. Because these companies may serve advertisements on many different websites, they may be able to compile information over time about where you, or others who are using your computer, saw and/or clicked on the advertisements they display. These companies may use this information to make predictions about your characteristics or preferences and to display targeted advertisements that they believe may be of interest to you. They may also associate this information with your subsequent visit, purchase or other activity on participating advertisers’ websites in order to determine the effectiveness of the advertisements.
These companies may offer you a way to opt out of ad targeting based on their cookies. You may find more information by clicking on the company names above and following the links to the websites of each company. Some of these companies are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies.
Controlling "Spam" or Unsolicited E-mail
ITL Calgary is concerned about controlling unsolicited commercial e-mail, or "spam." ITL Calgary has a strict Anti-Spam Policy prohibiting the use of a Hotmail or other MSN e-mail account to send spam. ITL Calgary will not sell, lease or rent its e-mail subscriber lists to third parties. While ITL Calgary continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail tools and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.
Enforcement of This Privacy Statement
If you have questions regarding this statement, you should first contact us at privacy@hitechitl.com.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how ITL Calgary will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how ITL Calgary is protecting your information.
Contacting Us
ITL Calgary welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us at privacy@hitechitl.com.
ITL Calgary Privacy, ITL Calgary, 140 - 108 3rd Ave SW, Calgary, AB T2P0E7, Canada 403-718-9080
